Customer Service Representative

BE ON THE FRONTLINE OF HELPING OTHERS.

Do you enjoy working with people and making meaningful connections Make a difference with The Chung Group in your community today!

Are you outgoing and customerfocused Do you enjoy working with the public If you answered yes to these questions working for an independent contractor agent may be the career for you!

Responsibilities

• Provide prompt accurate and friendly customer service. Service can include responding to inquiries regarding insurance availability eligibility coverage policy changes transfers claim submissions and billing clarification.
  
• Use a customerfocused needsbased review process to educate customers about insurance options.
  
• Develop leads schedule appointments identify customer needs and market appropriate products and services.

Requirements

• Ability to resolve complex customer issues
  
• Excellent communication skills written verbal and listening
  
• Pride in getting work done accurately and timely
  
• Peopleoriented
  
• Ability to work in a team environment
  
• Ability to multitask
  
• Property and Casualty license (must be able to obtain)
  
• Life and Health license (must be able to obtain)

Remote Work :

No