KEY RESPONSIBILITIES
1. Employee Relations Management: Develop and implement employee relations strategies policies and procedures to promote a positive work culture. Serve as the primary point of contact for employee relations matters providing guidance and support to employees and managers on HR policies procedures and best practices. Conduct investigations into employee complaints grievances and conflicts ensuring timely resolution and adherence to company policies and legal requirements. Mediate and facilitate discussions between employees and management to resolve conflicts and promote effective communication.
2. Policy Development and Compliance: Stay uptodate with relevant employment laws and regulations ensuring company policies and practices are compliant. Collaborate with legal counsel as needed to address complex employee relations issues and ensure legal compliance. Assist in developing and implementing HR policies procedures and programs to support a fair and inclusive work environment.
3. Performance Management: Support managers in the performance management process including coaching counseling and disciplinary actions when necessary. Provide guidance and training to managers on conducting effective performance reviews goal setting and feedback sessions.
4. Employee Engagement and Communication: Develop initiatives to promote employee engagement morale and retention.Organize and facilitate employee recognition programs events and activities. Foster open communication channels between employees and management encouraging feedback and dialogue.
5. Training and Development: Identify training needs and develop programs to enhance employee skills and competencies. Coordinate and deliver training sessions on HR policies procedures and compliance topics. Support career development initiatives and succession planning efforts within the organization.
6. HR Administration: Maintain accurate employee records and documentation related to employee relations matters. Prepare reports and analytics on employee relations metrics and trends.Assist with other HR functions such as recruitment on boarding and benefits administration as needed.