Senior Solution Consultant-Hybid

1. Architect and conceptualize the solution from initiation to completion meeting client requirements
2. Understand full tech architecture of the virtual assistants suggest improvements / changes as and when required. Lead Plan & Gather Business Requirements for the required solution.
3. Mentor other solution consultants in the team on process people and technology aspects as necessary
4. Take personal responsibility for E2E delivery of the requirements collaborating closely with business and technical team members (Architects Product/Engineering Team Data Engineers Analytics Developers Testers PM/Scrum Masters and Customer to deliver a solution that meets/exceeds partner expectations
5. Work with customer and their integration partners to ensure the product is well integrated
6. Develop flowcharts layouts and documentation to identify requirements and solutions
7. Ensure clients change requests are addressed effectively in a timely manner
8. Provide resolutions to tech support issues within the defined SLAs
9. Identify issues by looking at debug logs from various internal and external sources

1. 610 years of experience
2. Wellversed with the working of API Testing tools like Postman SOAP UI etc.
3. Good presentation and documentation skills handson knowledge on report making
4. Thorough knowledge of REST/SOAP/OData APIs
5. Coding / scripting experience with NodeJs / similar framework
6. Experience with databases (preferably NoSQL databases such as MongoDB)
7. Experience using spreadsheet software such as Google Sheets / Excel etc.
8. Team mentoring experience

1. Experience integrating with 3rd party APIs for product development is a plus
2. Knowledge/Experience in building Chatbots using publicly available bot platforms like Dialogflow Microsoft Bot Framework etc
3. Knowledge of fundamentals of Natural Language processing is a plus
4. Experience with data analysis techniques and data analysis software such as Power BI Tableau Grafana etc

1. Good interpersonal communication skills (Preferably English). Ability to interface with clients and articulate the solutions in simple & clear language
2. Outofthebox thinking
3. Analytical mindset
4. Team leadership

1. Flexible work hours
2. Hybrid setup Location: Gurgaon/Bangalore
3. Performance Bonus
4. Health Insurance

tableau,hrms,odata,power bi,rest,nodejs,postman,spreadsheet software,dialogflow,chatbot development,brd,nosql,web-services,excel,3rd party api integration,odata apis,soap,api testing,natural language processing,postman api,chatbots,google sheets,databases,microsoft bot framework,grafana,interpersonal communication,presentation skills,analytical thinking,team mentoring,mongodb,documentation,team leadership,data analysis