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First: Tasks related to training process management:
- Oversee all aspects of training programs ensuring seamless operations from scientific administrative and logistical perspectives. Proactively resolve any issues that may arise during training sessions.
- Liaise and coordinate with various stakeholders involved in the training process including:
Trainers: Confirm scheduling logistical arrangements and ensure adherence to quality standards. Facilitate financial transactions promptly.
Venue/Event Managers: Coordinate appointments logistics and payments to ensure a conducive training environment.
Trainees: Provide clear communication on program details logistics and payment procedures. Administer certificates upon completion.
Suppliers: Coordinate collaborations manage deliveries and ensure timely payments.
Partner Companies and Institutions: Coordinate participant details invoicing and payment processes.
- Maintain ongoing communication with trainers and trainees addressing inquiries promptly and ensuring completion of required documentation. Collate feedback for process improvement.
- Manage the uploading and continuous updating of training program data and participant records on the relevant online platforms.
- Document training sessions through photography and videography adhering to privacy regulations.
- Oversee the design and printing of training materials ensuring quality and timely delivery.
- Manage the inventory and transfer of training materials between office and training venues as needed.
- Maintain records of center assets purchases and supplier information for easy reference.
- Coordinate the development and distribution of training manuals and materials.
- Assist the Executive Manager in conceptualising and describing new training programs and in registration processes with relevant entities.
- Support the Executive Manager in tender submissions and business development initiatives.
Second: Technical and Informational Tasks:
- Regularly update the centers website with accurate content and images ensuring a seamless user experience. Liaise with developers to resolve technical issues promptly.
- Publish and update the training schedule on the website.
- Develop and implement digital marketing strategies including paid campaigns on a quarterly and monthly basis.
- Create design and publish advertisements for training programs.
- Maintain an active presence on social media platforms posting relevant content regularly and engaging with followers.
- Capture and utilise photos and videos from training sessions for website and social media content adhering to privacy policies.
- Suggest improvements to website functionality email communications and social media content.
- Monitor website registrations and payments generating reports and resolving issues as needed.
- Upload electronic copies of training certificates to the website.
- Organise and participate in marketing events to promote the centers brand awareness.
Requirements
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- Ability to write and speak in Arabic and English.
- Bachelor s degree in a relevant field as HR or business administration. Additional certifications in project management would be advantageous.
- Previous coordination experience required ideally in training or events.
- Excellent written and verbal communication skills are essential.
- Strong organizational and time management skills are necessary to manage multiple tasks simultaneously prioritize effectively and meet deadlines.
- Keen eye for accuracy in scheduling and documentation.
- Ability to anticipate and address potential challenges during training programs as well as to troubleshoot issues as they arise.
- The capacity to work collaboratively with internal teams external partners and vendors is crucial.
- Proficiency in online platforms and digital tools for data management website updating and social media management.
- A strong focus on customer service and participant satisfaction.
English Below - . - . . - . - . - . - . - . - . - . - . - Ability to write and speak in Arabic and English. - Bachelor s degree in a relevant field as HR or business administration. Additional certifications in project management would be advantageous. - Previous coordination experience required, ideally in training or events. - Excellent written and verbal communication skills are essential. - Strong organizational and time management skills are necessary to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines. - Keen eye for accuracy in scheduling and documentation. - Ability to anticipate and address potential challenges during training programs, as well as to troubleshoot issues as they arise. - The capacity to work collaboratively with internal teams, external partners, and vendors is crucial. -Proficiency in online platforms and digital tools for data management, website updating, and social media management. -A strong focus on customer service and participant satisfaction.