Overview:
As an Inside Sales Associate at our office location you will play a crucial role in driving sales and revenue growth. You will be responsible for generating new leads pitching our products or services to potential customers and maintaining good customer relationships. Your contribution will directly impact the companys bottom line and market expansion efforts.
Key Responsibilities:
- Conduct outbound calls to prospective customers to generate sales leads.
- Identify and reach out to new potential clients through various channels.
- Utilize sales techniques to present products or services to potential customers.
- Address customer inquiries and provide accurate information on products or services.
- Negotiate and close sales while maintaining excellent customer relations.
- Collaborate with the sales team to achieve sales targets and revenue growth.
- Utilize CRM software to track and manage customer interactions and sales processes.
- Provide regular reports on sales activities and outcomes.
- Participate in sales meetings product training and professional development sessions.
- Stay updated on industry trends and competitors activities.
- Assist in the implementation of sales strategies and marketing campaigns.
- Follow up with customers to ensure satisfaction and secure repeat sales.
- Handle any customer complaints or issues in a professional and empathetic manner.
- Contribute to the continuous improvement of sales processes and customer experience.
- Adhere to company policies procedures and ethical standards at all times.
Required Qualifications:
- Bachelors degree in Business Administration Marketing or related field.
- Proven experience in sales telemarketing or a similar role.
- Strong understanding of sales principles and customer service practices.
- Excellent communication and interpersonal skills.
- Proficiency in using CRM software and sales management tools.
- Ability to work effectively in a fastpaced performancedriven environment.
- Demonstrated problemsolving and negotiation abilities.
- Selfmotivated with a resultsdriven approach.
- Ability to multitask prioritize and manage time efficiently.
- Knowledge of market research sales and negotiating principles.
- Resilience and the ability to handle rejection and pressure positively.
- Keen attention to detail and accuracy.
- Team player with a positive attitude and a strong work ethic.
- Flexibility to adapt to changing business needs and work schedules.
- Commitment to continuous learning and professional growth.
communication,customer service,negotiation,crm software