- Position is based in Wynberg Johannesburg
- Fully inoffice
- This is a clientfacing administrative role
A financial institution that specialises in shortterm lending is urgently looking for a Sales Operations Specialist to join their team.
The successful candidate will need to have a eye for detail and a sense of urgency being able to deliver the best possible customer experience to their channel partners. Their channel partners are attorneys conveyancers and support secretaires. As a Sales Support specialist the expectation is that you are able to support their partners by:
• Ensuring partners are onboarded correctly
• Channel partners are screened researched and full due diligence is conducted.
• Partners are set up on their internal systems
• Users are trained and supported on their portal
• New leads are captured on their internal systems and are actioned accordingly
• Diaries are maintained and appointments set up for Key Account Executive for introductory meetings
• New deals are screened and packaged for credit and any outstanding information is requested from channel partners and Key Account Executive when and need be
• The channel support specialist is the conduit between Credit and Sales
• Settlement Figures are timelessly provided to channel partners
• The Channel support Specialist acts as the first point of contact for all channel partners across the bridging suit of products
• Ageing feedback is captured on internal systems
Requirements:
• Strong EQ and communication skills
• Attention to detail
• Clientcentric
• Fluent in English
• Technical Skills: Microsoft 365 package including excel Outlook and SharePoint