Working student Werkstudentin Patient Support Operations VC-backed Digital Health Venture - Berlin mfx

We are Una a missiondriven company tackling the everincreasing burden of metabolic disease.

We are combining the latest medical research data science biosensor technology and humancentred design to enable sustainable behaviour change and improve health outcomes.

We are backed by excellent investors such as Atlantic Food Labs Plug and Play and DART Labs and angels such as the founders of mySugr/9amHealth and Ada Health.

We are a fastgrowing remotefirst team. You will join us at a hugely exciting time as we prepare to launch our solution.

Tasks

In supporting the patient support & operations team you will work directly with our founders and across the whole company. Specifically:

Guiding Patients: you will guide patients along the pathway through which they can get access to Una Health. Youll be the trusted advocate they can rely on.

Supporting Success: youll act as the troubleshooterinchief for patients during their Program. Youll help orchestrate their care liaising with technical medical and other teams to ensure smooth sailing throughout. You will collect their feedback and communicate it to product and medical teams to ensure continuous improvement of our solution driven by patient need.

Mastering the Logistics: take charge of key logistical aspects ensuring that patients have all the materials they need to embark and remain on their Una Health journey exactly when they need them.

Join us now to take a frontrow seat on how an earlystage digital health startup is built and grows and to see the results of your work every day as you bring about positive impacts in the care of millions of people.

Note that this appointment is for a limited period of up to 3 months.

Requirements

If you think you have what it takes but dont necessarily meet every single point from the list please still get in touch. Wed love to have a chat.

• You are a student based in Germany and you are able to work 20 hours a week (and possibly more during the semester break)
• Experience: Work experience in a customerfacing role and project management is desirable. Previous experience in (digital) health and from a fastpaced environment such as startups consulting agency or tech is a plus.
• Language: Native (or equivalent) in German is required. Fluency in conversational English is a strong plus
• Passion: You are motivated by our mission and the potential of digital health for our society
• Skills: You are wellorganized and able to work independently and solutionoriented with a practical realworld sense of what is actually doable. You are communicative empathic friendly and have a service mindset (creativity is a plus!) You have some tech affinity and are open to flexible timings.

Benefits

The opportunity to tackle one of the worlds leading health problems

Great office in the centre of Berlin and flexibility for remote work

Fair salary and potential for fulltime position and equity

Healthy worklife balance and flexible working hours

An international team with backgrounds in strategy consulting product management medicine and computer science

A network of inspiring peers