Identity and Access Management Administrator II

The Service Delivery Product Management unit is responsible for provisioning support which includes ticket management, customer service, and knowledge of least privilege methodology with security rights, permissions and groups, experience with Active Directory, CA Service Desk. Due to the importance of this position, it is expected that a person supporting IAM has great troubleshooting skills with networking and computer systems, can multitask, and work in a fast paced environment while providing excellent customer service.

• Experience on Identity and Access Management and the operation of identity and access processes and controls for Active Directory, Email and Collaboration Platforms and cloud based solutions.

• Preferred experience with One Identity products

• Previous experience with working in the back end of Identity Management systems

• Strong analytical skills/problem solving/conceptual thinking/process engineering

• Ability to be comfortable delivering messages across a wide spectrum of individuals having varying degrees of technical understanding

• Experience in Information Technology / Information Security / Identity and Access Management