drjobs Desktop Support Engineer

Desktop Support Engineer

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Job Location drjobs

others - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Job Description

Desktop Support Engineer
Cambridge, MA(Onsite)
  • Strong knowledge of desktop/laptop hardware
  • Very strong hands-on experience (H/W and S/W)
  • Good knowledge of Win 10, Win 7 & MS Office
  • Knowledge of Mac OS is preferred
  • Understanding of daily operations and delivery processes
  • Application / software installation and troubleshooting
  • Knowledge / exposure on ticketing tools (Service Now)
  • Windows system administration
  • Strong Troubleshooting Skills
  • Hardware, operating system & software knowledge of laptops, desktops & mobile
  • devices etc.
  • Working knowledge of supporting computer peripherals, like printer, scanners etc.
  • Touch/smart hands support of all network devices & Servers
  • Strong knowledge of server and network hardware
  • Very strong hands-on experience (H/W and S/W)
  • Strong knowledge of server and network equipment
  • Hardware, operating system & software knowledge
  • Touch/smart hands support of all network devices & Servers
  • Understanding of active directory, networking

Employment Type

Full Time

Company Industry

About Company

100 employees
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