Role: Desktop System Admin
Location: Boxborough, MA
Duration: Full time
Job Description:
- Install, upgrade, support and troubleshoot Windows 7, 8,10 ,Linux and MAC OS
- Experience in Microsoft Office and other desktop applications
- Install, upgrade, support and troubleshoot for printers, computer hardware, mobile devices (iPhone and Android) and other authorized peripheral / equipment
- Good understanding of hardware peripherals and troubleshooting in laptop and desktop
- Performs general preventative maintenance tasks on computers, laptops, printers
and any other authorized peripheral equipment
- Performs remedial repairs on computers, laptops, printers and any other authorized peripheral equipment
- Customize desktop hardware to meet user specifications and site standards
- Performs work in compliance within specified warranty requirements
- Returns defective equipment/parts to maintenance inventory, document customer
- repairs, maintains, and restock assigned parts inventory to insure proper spare parts levels
- Develop trends by monitoring and analyzing incoming calls, problems and service
Requests
- Hands & Feet for Datacenter / Network issues in the site.
- Able to lift hardware's more than 30 pounds
- Knowledge on AV equipment's and basic operations