Deskside Support with Mac
Deskside Support with Mac
Posted on :
16-11-2022
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Job Description
Hi
Hope you are doing great.
We have an opening for Deskside Support with Mac please let me know if you are ok with job. Below mention is the JD.
Position: Deskside Support with Mac
Location: Irvine, CA-92614 (Onsite from day 1)
Duration: 6+months
Note- Vaccination is mandatory
Job Description
- Troubleshoot any problems or issues that arise with Macintosh desktops/laptops from the network drop to the desktop/laptop excluding security patches/updates.
- Load image, install software and configure desktop/laptop as required.
- 3-5 Years of technical troubleshooting experience/Resolve
- 2-3years Mac support experience
- Worked at a large Enterprise Company
- Experience in Mac Environment (JAMF)
- Experience in Linux Environment
- Understanding of using Unix in Terminal (SSH)
- Documentation
- Asset Tracking
- Setup/Troubleshoot Network Printers
- Remote Troubleshooting Assistance
- Ticketing System (Service Now)
- New Hire Onboarding/Offboarding
Employment Type
Full Time
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