It Helpdesk Specialist Jobs in Cairo

Responsible for the upkeep, configuration, and reliable operation of computer systems, particularly multi-user computers, such as servers. Ensure that the company’s IT infrastructure runs smoothly and efficiently, providing a stable and secure environment for all users. Inst More...

Roles and responsibilities Responding to customer inquiries and providing technical support via phone, email or chat Troubleshooting hardware and software issues Diagnosing and resolving network issues Documenting all issues and resolutions in our ticketing system Escalating issues a More...

Responding to client support queries. Providing support in person, over the phone, or via remote access. Diagnosing issues with computer software, peripherals, and hardware. Running software diagnostic tools and physically inspecting hardware systems. Talking to clients through More...

BAU Management:Collaborate with Service Hubs and IT teams to implement business requests (e.g. product extensions price adjustments promotions).Gather requirements manage market tickets and validate configurations.Incident Management:Handle bug reporting resolution followup and ticket More...

1. Provide communication and escalation throughout the incident per the Security Incident Management process. 2. Prioritize and differentiate between potential intrusion attempts and determine to treat the alert as a security incident and assign a severity level to apply proper mitiga More...

Jadeer is hiring on behalf of one of our clients in Egypt our client is a leading company in the IT sector.Job Title: Head of ITScope:Head of IT will oversee the technology strategy and operations of the organization ensuring the effective and secure deployment of technology solutions More...

- Follow up all the company custody, Fixed Assets (Laptops, PC and Servers) for (new staff, resigned staff, temporary custody and any custody transfer) - Implement, maintain and adhere to corporate Information Security Policies - Perform account creation/update activities (Mail, AD, V More...

Provide end-user support for all IT services. Troubleshoot and analyze issues reported by users. Manage and administer users in Active Directory. Manage and administer user email accounts. Manage and administer Microsoft Windows environments. Set up and manage network essential More...

Installing and configuring hardware and software components to ensure usability. Troubleshooting hardware and software issues. Ensuring electrical safety standards are met. Repairing or replacing damaged hardware. Upgrading the entire system to enable compatible software on all More...

Position: Senior IT Infrastructure EngineerScope:The Senior IT Infrastructure Engineer is responsible for ensuring the companys IT infrastructure remains highly available performant and secure. This includes designing managing and maintaining infrastructure components such as firewall More...

Roles and responsibilities We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. An excellent Help desk technician must have good techn More...

Speaking to customers to quickly get to the root of their problem. Providing timely and accurate customer feedback. Talking customers through a series of actions to resolve a problem. Following up with clients to ensure the problem is resolved. Replacing or repairing the necessa More...

Permanent Position: IT Service Delivery Manager Location: Cairo Egypt Contract Details: Fulltime Permanent Company Overview: Our client is a large medical group based in Cairo Egypt. With over 4000 employees and multiple locations they are dedicated to providing highquality healthcar More...

Assisting in establishing a Project Management Office to oversee multiple projects. Liaising with stakeholders such as project personnel, vendors, and end-users regarding project requirements. Outlining, defining, and initiating the project. Implementing document control policies More...

Coordinating with cross-discipline team members to make sure that all parties are on track with project requirements, deadlines, and schedules. Meeting with project team members to identify and resolve issues. Submitting project deliverables and ensuring that they adhere to qualit More...

You will be an affiliate business partner who is responsible for convincingly, and communicating and acting as a trusted advisor with a strong business understanding You will ensure high-quality Digital, Data, and IT (DDI) services and solutions are delivered to the affiliate You More...

Support Responsibilities: Identifying hardware and software solutions. Troubleshooting technical issues. Diagnosing and repairing faults. Resolving network issues. Installing and configuring hardware and software. Speaking to customers to quickly get to the root of their probl More...

Research, select and purchase quality products and materials. Build relationships with suppliers and negotiate with them for the best pricing. Process requisitions and update management on status of orders. Update inventory and ensure that stock levels are kept at appropriate lev More...

Network: -Design and implement robust network infrastructure, including switches, routers, firewalls, and wireless systems. -Configure and maintain network devices to ensure optimal performance and availability. -Troubleshoot and resolve network-related issues, identifying and address More...

Handling the Social Insurance process for new employees. Handling the documentation processes for new employees and their resignations. Documenting employees profiles: hard copy & soft copy. Handel all the contracts process from issuance to renewal. Process and maintain pers More...