Job Title: German Customer Advisor (C2 Level) with B2 English
Location: Porto Portugal
Company: Cross Border Talents
Recruiter: Flora
Join Our Team at Cross Border Talents!
Are you a fluent German speaker with strong English skills Do you enjoy helping people and solving problems Cross Border Talents is looking for you! We are a global recruitment company passionate about matching talented individuals with exciting career opportunities. We are currently seeking a German Customer Advisor to join our dynamic team in Porto Portugal.
What Youll Do:
- Connect with Customers: Use your German and English language skills to engage with customers via phone email and chat.
- Solve Problems: Listen to customer issues identify solutions and resolve their concerns efficiently and effectively.
- Provide Information: Share accurate and helpful information about our products and services.
- Record Interactions: Keep detailed records of customer interactions feedback and actions taken.
- Build Relationships: Foster positive relationships with customers through excellent service and communication.
- Collaborate: Work closely with team members and other departments to ensure customer satisfaction and continuous improvement.
What Youll Bring:
- Language Skills: Native or nearnative proficiency in German (C2 level) and good command of English (B2 level).
- Experience: Previous experience in customer service or a similar role is a plus.
- Communication: Strong verbal and written communication skills.
- ProblemSolving: Ability to think on your feet and provide solutions.
- Empathy: A customerfirst attitude and the ability to understand and address customer needs.
- Tech Savvy: Familiarity with CRM systems and basic computer skills.
Why Join Us
- Location: Work in the vibrant city of Porto known for its rich culture and beautiful scenery.
- Team Spirit: Be part of a supportive and collaborative team environment.
- Career Growth: Opportunities for professional development and career advancement.
- Global Reach: Gain experience in a global company with diverse clients and projects.
Ready to take your career to the next level Apply now and become a part of our Cross Border Talents family!
How to Apply: Send your resume
Cross Border Talents
Remote Work :
No