This is a remote position.
POSITION SUMMARY:
- We are seeking dynamic Sales Support with experience in HubSpot to join our team. The sales support is responsible for
- reaching out to shipping lines agents and contractors for rates building quotes preparing emails to support the quotes
- maintaining our internal rate sheet/quote database managing our CRM system and generating regular reports. The ideal
- candidate is detailoriented organised and proficient in utilising HubSpot to optimise sales processes.
- The candidate must have strong verbal and written communication skills effective interaction resourceful and able to
- find solutions independently anticipating challenges and proactively addressing them can be trusted to handle
- information maintain confidentiality and consistently deliver quality work.
PERFORMANCE OBJECTIONS:
Rate Procurement: Initiate and maintain communication with shipping lines agents and contractors to procure accurate rates for transportation services.
Quote Building: Utilise gathered rate information to create comprehensive and competitive quotes tailored to client needs.
Email Correspondence: Prepare and send professional emails to clients supporting the quotes and addressing any queries or concerns promptly.
Database Management: Regularly update and maintain our internal rate sheet and quote database to ensure
accuracy and accessibility for the sales team.
HubSpot CRM Management: Manage and maintain HubSpot CRM database including updating customer records tracking interactions and ensuring data accuracy.
Followup and Communication: Proactively follow up with transport companies via phone calls or emails to clarify rates negotiate terms or resolve any issues that may arise.
Problem Solving: Identify and resolve any discrepancies or challenges in the sales process with a solutions oriented approach.
Reporting: Generate and analyse reports on sales activities trends and performance metrics to provide insights and support decisionmaking processes.
Requirements
SKILLS:
Proven ability to multitask prioritize tasks and meet deadlines in a fastpaced environment.
Strong attention to detail and accuracy.
Proficiency in CRM systems and Microsoft Office Suite.
Ability to work independently as well as collaboratively within a team.
Strong English Language Skills written & verbal
Strong Writing Skills conversational Australian English
PREVIOUS EXPERIENCE:
Previous experience in sales support customer service or a similar role.
BEHAVIOR:
Excellent time management
High attention to detail
Always meets deadlines
Shows initiative & Problem Solver
Friendly & Professional
Excellent Communication Skills
Participates in daily huddle
Understands how roles fits in with others
Is not too chatty
Asks questions when stuck
Benefits
Here at Access Offshoring we believe in more than finding our clients the right candidate. We believe in the human perspective. We believe in our candidates and their dreams. We believe in finding the right role for you. We are committed to working for you as much as we work for our clients. Access Offshoring is dedicated to supporting business owners and we need your help. Transforming the way businesses operate we connect great businesses with amazing offshore talent. We recognize that we often get more done in our own designed workspace so Access Offshoring offers a complete work from home model. Yep that s right 100% work from home. But wait there s more. Here are just some of our benefits:
- Work from Home Allowance
- HMO for you and a dependent from Day 1
- 20 Days Annual Leave AND 5 Days Sick Leave
- Government Benefits and 13th Month Pay
- Computer Equipment
- Opportunities for growth
- Competitive Salary
At least 4 + years experience in executive assistant or in a similar administrative role Experience with an Accounts Administration Role Proficiency in office software and productivity tools. Quickbooks Experience. Ability to work independently and collaboratively Desired Skills or Qualifications: Intermediate MS Excel and MS Word Certification Strong organizational and multitasking skills with meticulous attention to detail. Excellent written and verbal communication skills. Prior experience in rental properties a plus