Olinio is hiring a Retention Agent Dutch Speaking on behalf of a company in Limassol Cyprus.
Main Duties and Responsibilities:
- Develop and manage ongoing private client relationships.
- Developing and generating trading clients from new leads.
- Providing professional guidance and best level of service to existing and new clients.
- Provide excellent and proactive client service including solutions according to the customer needs and with any platform/financial trading related queries at all times.
- Explaining the payment process mechanism.
- Updating clients with ongoing updates on the market.
- Ensuring customer satisfaction professional communication.
- Assisting clients with deposits/withdrawals.
- Following all companys policies and procedures and ensuring that the relevant compliance obligations are in line with the relevant authority requirements.
Requirements:
- Minimum one year experience required.
- Fluent Dutch both in written and oral communication skills.
- Proficiency with different trading platforms and tools.
- Ability to interact and cooperate with colleagues in a highly professional manner.
- Ambitious passionate dynamic and highly selfmotivated with strong sales skills.
- Selfconfident and hunger for success.
What we are offering:
- EUR (depending on experience).
- An attractive remuneration package will be offered to successful candidates.
- Potential to grow within the company.