Billing Support

Job Title: Billing Support

Location: Carpinteria, CA

Day Shift: 6 AM TO 2:30 PM

Roles & Responsibilities:

• Gathers all shipping documents to bill daily shipments.
• Enter daily credit card transactions.
• Send invoices via email (PDF and XML) to the customer's portfolio assigned.
• Load invoices (PDF and XML), proof of delivery/GR, and customer orders in the customer web portals to start the collection process.
• Submit in-person invoices, proof of delivery/GR, and customer orders to customers' premises to start the collection process.
• Apply customer payments in SAP, generate the corresponding stamp with PDF and XML, and send these to the customer via email.
• Apply credit/debit memos to customers' accounts.
• Recommend and implement action plans for delinquent accounts.
• Hold meetings with customers and the corresponding VWR associates to follow up on collection issues and develop action plans.
• Maintain updated balance accounts reconciling with customer issuing statements of account.
• Prepare monthly collection forecast and determine Variation vs. Actual.
• Handle advance payment invoices.
• Create Banks payment reference.
• Keep electronic customer files updated.
• Conduct monthly small balance write-offs.
• Streamline DOA approvals for credits and credit refunds.
• Run daily reports out of Macola and Pulse.
• Pull aging reports and communicate with customers.
• Perform other duties as assigned.

Qualifications:

Education:

• A minimum of a high school diploma or equivalent is required.

Skills/Competencies:

• Expertise in Microsoft Excel is a must.
• Must know basic English and can communicate in the said language.

Experience:

• 1 - 3 years of related experience in Accountancy/Billing.

Skills : SAP , BILLING , XML , BASIC , CAN , ENGLISH , PDF