We are a startup that is in the process of helping entrepreneurs with their online advertising in an automated and AI-controlled way. With boomerank, Google advertising has never been that easy and affordable. Thanks to our growth, we are looking for motivated employees to strengthen our Customer-Success Team. Are you a team player and want to work in a startup environment? Are you interested in digital business models and you have an affinity for online marketing & e-commerce? Do you want to work independently with an enthusiastic and motivated team? Then boomerank is the right place for you!
Tasks
- First point of contact for newly acquired customers (online shops)
- Support the build-up of our Customer-Success team
- Assisting our new customers with the setup/onboarding of our software solution (e.g. Google Ads, Conversion Tracking)
- Ongoing performance review of our customers software usage and derivation of recommendations for them
- Support the further improvement of our software and the related customer success processes
Requirements
- Practical experience in online performance marketing (Google Ads, Google Analytics, Conversion Tracking, etc.)
- Bachelor s degree or higher ideally with a focus on (online) marketing, e-commerce, economics, or tech
- Independent customer-centric work style
- Independent and result-oriented way of working with a high willingness to learn
- Ambitious, curious, and passionate about the startup culture, venture capital, and technology
- Strong communication skills in German and English
- Understanding of the e-commerce field and its underlying processes (advantage)
- Online marketing agency experience (advantage)
Benefits
- Wide range of tasks with room for personal initiative, independence, and responsibility
- Startup working atmosphere (including work equipment) in an interdisciplinary team with flexible working hours as well as a nice office with a fitness room
- Further employee benefits (e.g. prepaid card with 4.40 restaurant budget for each workday)
- Working together with a young and highly motivated team
- The opportunity to build up a software and AI startup
- Compensation with appropriate qualifications: starting of 36.076