وظائف Work From Home Call Center في مصر

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in act المزيد...

Join Our Team as a Chief Accountant with Call Center Expertise!Are you a detailoriented accounting professional with experience in the call center industry We are seeking a dynamic Chief Accountant to lead our finance team. This is your opportunity to make a significant impact in a fa المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products inside and out so المزيد...

يجب أن يكون لديك خبرة في نظام التوزيع العالمي تعتبر خبرة العمل السابقة في بيئة / تشغيل شركات الطيران الدولية ميزة قيمة. الخبرة السابقة في العمل مع نظام الحجز مثل Amadeus، Galileo، Sabre إلزامية. المهارات المتخصصة المطلوبة: مهارات التواصل الجيد وخدمة العملاء، وأي خبرة في BPO / مركز الا المزيد...

Job DescriptionsProvide Direct Customer Support through various channels.Improve and sustain team performance to deliver and exceed assigned key performance indicators (KPIs) and Manage a team of 25 interpreters.Investigate and resolve customer complaints and queries particularly esca المزيد...

Join Our Team as a Finance Business Partner at Future Group!Do you have a passion for numbers and the ability to strategically influence business decisions Future Group a leader in translation and localisation services since 1994 invites you to become a part of our dynamic team. With المزيد...

Maintaining a positive, empathetic, and professional attitude toward customers at all times. Knowing our products inside and out so that you can answer questions. Ensure customer satisfaction and provide professional customer support. Keeping records of customer interactions, tra المزيد...

To monitor calls and evaluate performance of PBAs with regards to the quality of their service according to mashreq quality procedures & parameters To assess in setting call quality standards and call quality parameters and PBA scoring sheet. To evaluate overall “ servic المزيد...

Handle inbound and outbound calls in a professional and courteous manner. - Assist customers with inquiries, concerns, and technical issues. - Provide accurate and detailed information about products, services, and promotions. - Troubleshoot and resolve customer complaints or escal المزيد...

Roles and responsibilities Plan & execute department strategy in alignment with the local & VF-Group guidelines. Ensure delivery of on time, quality and cost-effective Infrastructure services within agreed SLAs, and partner with Account Management, to support planning المزيد...

Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationsh المزيد...

Coordinate all new device installations in server room. Basic support in data center equipment installation. Perform Data Center security and provide data center system monitoring services. Support planned maintenance events system, backup processes and disaster recovery drills. المزيد...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in activ المزيد...

Team Management: Recruit, train, and develop a team of customer service representatives. Manage their performance, provide coaching and feedback, and create opportunities for professional growth. Operations Management: Oversee the contact center's daily operations, including sc المزيد...

الأدوار والمسؤوليات 1. مساعدة العملاء والمبيعات استشارة العملاء: تحية العملاء وإشراكهم، وفهم احتياجاتهم وتفضيلاتهم في الأثاث. مساعدة العملاء في اختيار القطع المناسبة بناءً على تصميم الغرفة والوظيفة والأسلوب والميزانية. معرفة المنتج: تقديم معلومات مفصلة حول منتجات الأثاث، مثل المواد و المزيد...

الأدوار والمسؤوليات 1. مساعدة العملاء والمبيعات: إشراك العملاء: تحية العملاء عند دخولهم قسم الأثاث، وجعلهم يشعرون بالترحيب والراحة أثناء تقديم المساعدة. تقييم الاحتياجات: طرح الأسئلة والتواصل مع العملاء لفهم احتياجاتهم من الأثاث، بما في ذلك حجم الغرفة وتفضيلات الأسلوب والميزانية وا المزيد...

Responsibilities: Consistently recruiting excellent staff. Maintaining a smooth onboarding process. Training, counseling, and coaching our staff. Resolving conflicts through positive and professional mediation. Carrying out necessary administrative duties. Conducting performa المزيد...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer and b المزيد...

Protecting company data by preventing the overheating of data center components. Running hardware diagnostics and replacing failing parts in a timely manner. Monitoring all network processes to ensure the smooth flow of data across the network. Collaborating with software and net المزيد...

- Assist, support and perform the target based on transaction quality monitoring and ensure accuracy and effectiveness. - Ensure and apply accurate and detailed feedback is uploaded for every monitored transaction. - Monitor and raise violations for issues which impact customer a المزيد...